Privacy Policy

At Healthmark Pte Ltd ("Healthmark", "we", "us" or "our"), we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit our website, contact us or engage our services, in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).

1. Information We Collect

We may collect personal data that you voluntarily provide, including:

• Name, email address and contact number
• Clinic, company or organisation details
• Information submitted through our contact forms, emails or other communications
• Information relating to your enquiries or engagement with our services

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited and website usage data.

2. How We Use Your Information

We may collect and use your personal data to:

• Respond to enquiries and requests
• Provide information about our services
• Prepare proposals and manage client relationships
• Deliver and improve our services
• Analyse website traffic and improve user experience
• Send marketing communications where you have consented or where otherwise permitted by law
• Comply with applicable legal and regulatory requirements

We will only collect, use or disclose personal data for purposes permitted under the PDPA.

3. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools to understand visitor behaviour, measure website performance and improve our services.

These technologies may collect information such as pages visited, time spent on our website and interactions with website content.

You can manage or disable cookies through your browser settings. However, certain website features may not function as intended.

Where required, we will obtain your consent before using non-essential cookies or tracking technologies.

4. Disclosure of Personal Data

We do not sell your personal data.

We may share personal data with trusted third-party service providers where necessary for our business operations, including website hosting, analytics, customer relationship management and communication services.

We may also disclose personal data where required or permitted by law.

Where personal data is transferred outside Singapore, we will take steps to ensure that the transfer complies with applicable PDPA requirements.

5. Protection and Retention of Personal Data

We implement reasonable administrative, technical and organisational security measures to protect personal data against unauthorised access, disclosure, modification or loss.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required for legitimate business or legal purposes.

6. Your Rights

Under the PDPA, you may request to:

• Access personal data we hold about you
• Correct inaccurate or incomplete personal data
• Withdraw consent for the collection, use or disclosure of your personal data

Requests may be submitted using the contact details below.

Please note that certain requests may be subject to applicable legal exceptions. Withdrawing consent may also affect our ability to provide certain services.

7. Third-Party Websites

Our website may contain links to external websites.

Healthmark is not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality or legal requirements.

Any updates will be published on this page with a revised date.

9. Contact Us

For enquiries about this Privacy Policy or requests concerning your personal data, please contact:

Healthmark Pte Ltd

Data Protection Officer
Email: admin@healthmark.sg
Website: healthmark.sg